DLi is a leading provider of disability support services in South Australia. For more than 40 years, we have supported South Australians to live the life they choose through a broad range of services. We deliver these services with knowledge, experience, diligence, and enthusiasm.
Most Australians living with a disability have extensive access to a wide range of disability services thanks largely to the National Disability Insurance Scheme. Never before have people with disability had as much choice and control when it comes to the services and the providers they wish to engage to support their needs.
In a crowded market, we offer our clients a particularly compelling reason to partner with us. Beyond the wide range of services we offer, which include In-Home Support, Supported Independent Living, Behaviour Support and much more, it is the capabilities of DLi’s Quality and Safeguarding Team that truly sets us apart from our competitors.
Our Quality and Safeguarding Team comprises specialist nursing and psychological experts whose role it is to ensure that our clients’ best interests are at the centre of everything we do. The team is focused on driving and maintaining a culture of industry best practice and compliance within the organisation and to empower our staff, managers, team leaders and support workers to deliver an industry-leading service. From conducting internal assurance activities, to incident investigation and implementing improvement in our support practices, there are very few providers in Australia that adopt a similar, dedicated approach to being the best disability service provider they can be.
Our Quality and Safeguarding Team ensures that our clients benefit from the most up-to-date regulations, advice, practice standards and service delivery approaches in the disability sector. We are leaders, not followers. We are proactive in ensuring we offer a great service and there is continual improvement in everything we do. This approach means that our employees are among the best in the industry and that we can attract great staff who share the same values.
From a day-to-day perspective, we know that in shared households or out and about in the community, incidents and issues can occur which may require objective investigation and appropriate and practical remedies. This is also where the experts in our Quality and Safeguarding Team contribute to speedy and satisfactory outcomes and ensure that our clients always have a voice.
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